Frequently Asked Questions (FAQ)
General Information
Q: What types of costumes do you create?
A: I specialize in crafting high-quality custom costumes for cosplay, drag, theater productions, themed events, and more. Each piece is meticulously tailored to reflect your vision and specifications.
Q: Do you accept orders year-round?
A: Yes, commissions are accepted throughout the year. However, availability may be limited during peak times. It is advisable to book early to ensure a spot on my schedule.
Pricing & Payments
Q: What is your pricing structure?
A: Pricing varies based on the complexity, materials, and time required for each project. Basic costumes start at $150, with more intricate designs priced accordingly. A detailed quote will be provided after a thorough consultation.
Q: Is a deposit required to begin a project?
A: Yes, a non-refundable deposit of 10% of the total cost is required to secure your commission. The remaining balance is due prior to shipment or final pickup.
Q: Do you offer payment plans?
A: At this time, payment plans are not available.
Production & Timeline
Q: How long does it take to complete a costume?
A: Completion times vary depending on the complexity of the design. Simple costumes typically take three days, while more intricate projects may require up to two weeks. Rush orders may be accommodated for an additional fee, depending on availability.
Q: Do you accept rush orders?
A: Rush orders are considered on a case-by-case basis and are subject to a rush fee. Please inquire about availability.
Materials & Customization
Q: What types of materials do you work with?
A: I work with a wide range of materials, including fabric, foam, thermoplastics, and more. Clients are responsible for providing the fabric and materials for their project. If you have specific material preferences, please let me know.
Q: Can you replicate an existing design?
A: While I do not replicate other designers' work, I can create original designs inspired by a reference, ensuring uniqueness and creativity.
Q: Can you match specific colors or fabrics?
A: I strive to source materials that closely match your preferences. However, availability may vary.
Shipping & Returns
Q: Do you offer international shipping?
A: Currently, I only offer shipping within the United States. Shipping costs and delivery times will vary based on location. Customers are responsible for shipping costs.
Q: What is your return or refund policy?
A: Due to the custom nature of my work, all sales are final. However, if there are concerns or issues with your order, please contact me within one week of receipt to discuss potential solutions.
Additional Questions
Q: Do you offer alterations after delivery?
A: Yes, each costume includes complimentary tailoring and adjustments to ensure a perfect fit.
Q: Can I schedule a consultation before committing to a commission?
A: Absolutely! I offer $20 consultations to discuss design concepts, budget, and expectations. This fee may be waived depending on the project.
Q: Do you create costumes for all body types and accessibility needs?
A: Yes, I am committed to creating costumes that are inclusive and functional for all body types and accessibility requirements. Please communicate your specific needs.
Additional FAQs
- Q: How do I take accurate measurements?
A: I can provide guidance to help you take precise measurements, ensuring the best possible fit. - Q: Can I visit your workshop to check on the progress of my costume?
A: I currently do not offer in-person visits, but I am happy to provide progress photos upon request. - Q: Do you create custom costumes for children?
A: Yes, I offer custom costume services for children as well.